Serving Berea and the west side of ClevelandService Mon to Sat, 7 am to 7 pm · Phone answered any hour
White garage door on a Berea home
Always Open technician with a clipboard
Talk to Jo
  • Same-day repair when you call before 3 pm
  • Written price before any work starts
  • Licensed and insured in Ohio
  • One-year labor warranty on repairs

Garage door repair and installation · Berea, Ohio

Garage door trouble? Someone answers.

Broken springs, dead openers, doors off the track, and new door installs. A technician comes out during posted hours, and every call gets picked up, any hour.

Family owned since 2009 All brands repaired Stocked trucks, most repairs in one visit Financing on new doors

What we do

Residential garage doors and openers. Most repairs finish on the first visit because the trucks carry common springs, rollers, and openers.

Technician replacing a broken garage door spring

Repair and springs

Broken springs, cables, rollers, off-track doors, bent panels. Usually same day.

Garage door opener mounted on the ceiling

Openers

Repair or replace, including the quiet belt drives and the phone-controlled models.

Newly installed carriage style garage door

New doors

Measured and quoted in writing, installed in one visit. Most styles in one to three weeks.

Technician lubricating garage door rollers

Tune-ups

Once a year. Lubrication, spring tension, safety reverse, and weather seals.

Garage door stuck part way open after hours

Emergency service

Door stuck open or off its track? Call before 3 pm for same-day. After hours, first slot next day.

Stocked Always Open service van in a driveway

Free estimates on new doors

We measure, show options, and put the price in writing. No pressure, no guessing over the phone.

Request an estimate

Brands we install and repair

Clopay Amarr Wayne Dalton LiftMaster Chamberlain Genie
White garage door on a Berea home
The phone

Every call answered, any hour

Trucks run Monday to Saturday, 7 am to 7 pm. The phone never closes. After hours we take the details and hold the first open slot.

Always Open service van stocked with parts

What happens when you call

Jo answers on the first ring. After hours, on the job, at lunch, or when the crew is under a door, every call still gets picked up, the details get taken, and the visit gets booked.

  1. 1
    Tell Jo what the door is doingLoud bang, will not close, opener light blinking. Jo knows what each one usually means.
  2. 2
    Give the addressJo confirms you are in the service area and pulls up the schedule.
  3. 3
    Pick a windowYou get the first open slot, or the one that fits your day.
  4. 4
    Get a textConfirmation right away, and another when the technician is on the way.
10:48 pm · Incoming call
Thanks for calling Always Open Garage Door. This is Jo. What is going on with your door?
It made a loud bang and now it only lifts a few inches.
That sounds like a broken spring. Please do not force it. Can I get your name and the address of the garage?
Dana Ruiz, 214 Pine Court in Berea.
Got it, Dana. Our first open slot is tomorrow between 8 and 10 am. Does that work?
Yes, that works.
You are set for 8 to 10 am. I am texting a confirmation now, and you will get another text when the technician is on the way.
Visit created · Confirmation sent

Written price before any work starts. If we cannot fix it, you do not pay for the visit.

Request Service
Always Open service van

Why people call us back

Four things every customer gets, on every visit.

First visit fix rate

Trucks carry the common springs, rollers, and openers, so most jobs finish the same day.

Written price, always

The number is on paper before a tool comes out.

Marked trucks, background checked

You know who is in your driveway.

Same crew since 2009

Family owned in Berea, same technicians year after year.

Recent jobs

In the customers own words.

★★★★★

Spring snapped at 9 at night. Somebody actually answered, put me on the schedule for the morning, and the tech had it fixed before I left for work.

Dana R. Berea
★★★★★

Straight price before they touched anything. New opener, quiet, and the app works from my phone.

Marcus T. Strongsville
★★★★★

Measured on Tuesday, door went in the following week. Closes without a sound.

Priya K. North Royalton

Sample reviews for this demo. Real reviews replace them on a live site.

Where we go

Berea and about 25 miles around it.

Always Open is a family shop out of Berea. Two trucks, four technicians, one phone number, and a receptionist who never puts you on hold.

On the edge of the map? Tell us your town and we will confirm it on the call.

Map data by OpenStreetMap contributors, ODbL.

Map of the Berea and west Cleveland service area Berea Strongsville Parma North Olmsted Westlake Avon Brunswick Medina North Royalton Middleburg Heights
Always Open service van heading out on a call

Common questions

The same answers Jo gives on the phone.

Are you open 24 hours?

Our service hours are 7 am to 7 pm, Monday through Saturday. The phone is answered any hour, every day, so you can always reach us and get on the schedule.

How do I know if my spring is broken?

The usual signs are a loud bang from the garage, a door that only lifts a few inches, a gap in the coil above the door, or an opener that strains and stops. Springs are under a lot of tension, so please leave them to us.

Do you offer same-day repair?

Yes. Calls that come in before 3 pm Monday through Saturday usually get a technician the same day. Later calls get the first slot the next service day.

How much does a repair cost?

It depends on what is wrong, so we do not guess over the phone. The technician diagnoses on site and gives you a written price before any work starts. There is a service call fee for the visit, and it is applied toward the repair if you go ahead.

The door reverses before it closes. Why?

Usually the safety sensors near the floor are blocked, dirty, or out of alignment. Check for anything in the beam and wipe the lenses. If it still reverses, we can realign or replace the sensors.

Should I repair my opener or replace it?

If the opener is over 15 years old, has no safety sensors, or needs a new motor or gear, replacement is usually the better value. If it is a sensor, remote, or trolley issue, repair is the way to go. We tell you which on site.

What warranty do you give?

One year on labor for every repair. Parts carry the manufacturer's warranty. New doors and openers carry the manufacturer's warranty, which we go over in writing at the quote.

Do you service my area?

We cover Berea and about 25 miles around it, including Cuyahoga, Medina, and Lorain counties. If you are on the edge, tell us your town and we will confirm.

Door trouble? Someone answers.

The phone is picked up any hour, every day.

Call